You open two tabs.
Tab 1 → Google
Type: "best divorce lawyer in Miami"
Your firm is #1. Blue checkmark. You've earned it.
Tab 2 → ChatGPT
Same exact question: "best divorce lawyer in Miami"
…nothing.
Not even in the footnotes.
The AI just shrugs and says "I can't recommend any specific lawyer."
Same city. Same question. Zero overlap.
That moment actually happened to a real lawyer in Miami last month.
He closed both tabs, stared at his screen, and said out loud:
"I've spent fifteen years and millions of dollars to be #1… and the new search engine just erased me."
That moment has a name now.
We call it the AI Visibility Gap.
And it's quietly happening to 47% of all buyer conversations in 2025.
How an HVAC company went from #1 on Google to invisible in AI… and what happened next.
A Miami HVAC owner we'll call Carlos runs Elite Climate Solutions.
15 trucks. 42 employees. #1 on Google for every HVAC keyword worth having.
In January his phone stopped ringing the way it used to.
He blamed the economy. Then the weather. Then his ads guy.
Then we ran his business through BIDigest.
His biggest competitor (who ranks #4 on Google) was mentioned 78% of the time.
Translation: Carlos was losing ~$15,000 a month in jobs he never even knew were being asked for.
Eight weeks later—after fixing five stupid things his SEO agency never told him mattered—his score hit 84.
He's now +$18K/month and climbing.
Carlos told me on the phone last week:
"I was optimizing for a game that ended in 2023. I just didn't know it."
Is this happening to your business right now?
Find Out in 30 Seconds (Free)See how visible you are to ChatGPT, Claude & Gemini • Takes 30 seconds
Here's why this matters.
Businesses Tracked
Industries Covered
Metro Areas
AI Questions Completed
There are exactly three reasons AI ghosts good businesses. Traditional SEO tools can't see any of these.
AI literally refuses to name anyone because trust signals are missing or stale.
What this looks like:
"I can't recommend specific businesses, but here are some factors to consider…"
47% of queries end this way.
You're answering the question you wish customers asked. They're asking something completely different to the AI.
Example:
You optimized for: "best divorce lawyer"
They're actually asking: "lawyer who handles high-conflict custody in Miami"
AI rewards exact intent matches, not keyword stuffing.
Your lower-ranked competitor is doing five tiny things you aren't—and AI rewards them every single time.
The painful truth:
Being #1 on Google means nothing if your #4 competitor has better structured data, fresher reviews, clearer service descriptions, verified business info, and consistent citations.
AI doesn't care about your Google rank. It cares about trust signals.
Traditional SEO tools can't see any of these.
That's why they're now officially obsolete.
See Which Gaps Are Costing You Money"Rank on Google → Get customers → Win."
Marketing teams built content
Agencies managed SEO
Analytics told you where you ranked
It was predictable.
It was stable.
And then the world changed.
"If you rank on Google, you'll rank everywhere."
"Just do SEO."
"AI will use Google results."
But the data told a different story:
Using Google
(Declining)
Using AI
(Growing Fast)
Not searching Google. Not asking friends.
Asking ChatGPT, Claude, and Google AI.
There's only a 30% overlap between Google rankings and AI recommendations.
Meaning: 70% of what determines AI visibility has NOTHING to do with your Google rank.
You could be #1 on Google...
Invisible to AI.
This is the AI Visibility Gap.
A massive blind spot.
A new category.
A once-in-a-decade shift.
But it gets worse.
Three months ago, a business owner called us, frustrated.
"I'm #1 on Google. 5-star reviews. Strong website.
But leads have dropped 40% this year."
His name was Carlos...
Commercial HVAC • Miami • 15 years in business
Carlos, the owner, called us frustrated:
"I'm #1 on Google for my keywords. 5-star reviews. Strong website.
But leads have dropped 40% this year."
We ran our AI visibility test. His score:
Meanwhile, his main competitor—who ranks #4 on Google—
was getting mentioned 78% of the time by AI.
Carlos was losing $180,000 per year.
Carlos had 5-star reviews and was still invisible.
AI doesn't care about reviews alone.
But then we found something he didn't expect...
His competitor—who ranks #4 on Google—was getting mentioned 78% of the time by AI.
Want to know what we found?
Is this happening to YOUR business right now?
You could be #1 on Google, have perfect reviews, and still be completely invisible to 47% of your potential customers.
Ask yourself:
If you answered "no" to any of these...
you're flying blind.
And here's where it gets wild...
We ran 1.1M+ questions across ChatGPT, Claude, and Google AI.
That's when the pattern became obvious.
They're the ones who:
This is not SEO.
This is not conversion optimization.
This is not reputation management.
This is AI Visibility Intelligence.
Problems invisible to traditional SEO tools.
Problems costing Carlos $180,000 per year.
AI refused to recommend ANY business 32% of the time in his industry.
Why?
Carlos's website was missing trust signals AI specifically looks for:
Traditional SEO doesn't care about this. AI does.
Customers weren't asking what Carlos thought they were asking.
He optimized for:
"emergency HVAC repair"
They asked AI:
"which HVAC company can come within an hour and won't charge emergency rates"
Close... but AI doesn't match "close."
We found 23 questions customers were actually asking AI.
Carlos's content addressed 3 of them.
His top competitor was doing 5 things differently:
None of this shows up in Google Analytics.
None of this shows up in SEMrush.
All of it matters to AI.
The Shocking Discovery:
We discovered 12% of AI queries were asking questions that NO business in the industry had content for.
These were high-intent customers... asking questions into the void.
So here's what we did...
From invisible to unavoidable in 8 weeks
Lost Revenue
$15K/month
Additional Revenue
+$18K/month
Added certifications, updated reviews, added pricing transparency
Time invested: 6 hours
3 blog posts targeting actual customer questions, FAQ section with AI-optimized answers
Weekly content schedule, review automation, competitive monitoring
Result:
+12 new leads/month from AI
= $18,000 additional monthly revenue
"I was optimizing for the wrong thing. Google rankings don't matter if AI isn't recommending you. BIDigest showed me what I couldn't see."
— Carlos, Elite Climate Solutions
The discipline of understanding, measuring, and improving how AI assistants perceive, evaluate, and recommend a business across conversational platforms.
It answers three questions that no tool answered before:
Why does AI refuse to recommend you?
What exactly are customers asking AI assistants?
Why are AI assistants choosing your competitors?
This is the new metric that matters:
The first metric built for the AI assistant era.
Those customers searching with AI instead of Google?
Now you can reach them.
47%of customers you couldn't reach
❌ No AI visibility tracking
❌ No idea why AI refuses you
❌ No competitor intelligence
❌ Flying completely blind
47%of customers you CAN reach
✓ Daily AI visibility tracking
✓ Know exactly why AI refuses
✓ See what competitors are doing
✓ Know exactly what to fix
That's $20,000-50,000 in additional annual revenue for most businesses.
We didn't build a tool.
We named a problem.
Then we became the solution.
This is how we help businesses win in AI.
The first platform to track AI visibility across ChatGPT, Claude, and Google AI
Daily tracking of 5,000+ businesses with 1.1M+ queries tested
Multi-LLM benchmarking, refusal analysis, intent detection, and competitor intelligence
We query ChatGPT, Claude & Google AI with real customer questions across 30 metro areas. Every. Single. Day.
Last Tracking Run
Today at 6:00 AM EST
Total Questions Analyzed
1.1M+
Next Tracking
Tomorrow at 6:00 AM EST
Real Data
No estimates
Source Attribution
For all insights
Full Methodology
Documented
Weekly Reports
Accuracy verified
Money-Back
If tracking fails
Intelligence reports delivered with always-fresh data + real-time alerts when competitors move.
Capture 67% more leads by knowing exactly how visible you are to ChatGPT, Claude, and Google AI—and what to fix.
Get recommended in 14 days with specific fixes for why AI refuses to mention your business.
Win more customers by seeing exactly what competitors do differently in AI search—and copying what works.
Double your conversion rate with real customer questions and pain points from actual AI conversations.
Stop guessing with prioritized action items ranked by impact. Know exactly what to do today.
Become the #1 recommendation with insights from 30+ major US markets including NYC, LA, Chicago, Miami, SF.
Automated tracking, analysis, and reporting in three simple steps.
We track 5,000+ businesses across ChatGPT, Claude, and Google AI every single day.
Our AI engine analyzes patterns, extracts insights, and identifies opportunities.
Receive intelligence reports with always-fresh data (Strategic tier gets bi-weekly) + instant alerts when your score drops or competitors move.
Choose the plan that fits your agency's needs. Early adopter offer: 50% off × 3 months.
Perfect for solo consultants
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Real businesses seeing real results with AI visibility tracking
"We were invisible to ChatGPT before BI Digest. Within 3 weeks, our AI visibility score jumped from 45 to 78. Now we're getting qualified leads from people who found us through AI search!"
Sarah Chen
CEO, TechConsult Partners, San Francisco, CA
"The competitive insights are gold. I can see exactly why my competitors rank higher in AI recommendations and what I need to fix. Best investment for my business this year."
Michael Torres
Managing Partner, Torres & Associates Law, New York, NY
"Finally, data that actually matters! Traditional SEO wasn't showing the full picture. BI Digest revealed we had a 42% refusal rate on Claude. Fixed it, and now we're recommended consistently."
Dr. Jennifer Park
Medical Director, Park Family Clinic, Chicago, IL
"As a financial advisor, I can't afford to miss out on AI search. BI Digest showed me exactly where I was losing potential clients. ROI paid for itself in the first month."
Robert Martinez
CFP®, Martinez Wealth Management, Austin, TX
"The daily digest is a game-changer. I know exactly how my business appears in AI search every single day. It's like having a marketing analyst on staff for a fraction of the cost."
Amanda Foster
Founder & CEO, Foster Digital Marketing, Seattle, WA
"We built BIDigest because we were tired of watching great businesses lose customers to AI invisibility. Every business deserves to be found—not just by Google, but by the AI assistants 47% of customers now use first."
Carlos's story isn't unique. We've seen hundreds of businesses—#1 on Google, 5-star reviews, strong websites— completely invisible to AI. They're doing everything right... for 2020. But the world changed in 2023.
AI visibility isn't about gaming the system. It's about showing AI assistants what you already do best. It's about answering the questions your customers are actually asking. It's about being found when it matters most.
That's why we track 5,000+ businesses every day. That's why we test 1.1M+ questions analyzed. That's why we give you the data you need to compete in the AI era.
— The BIDigest Team
Building the future of AI visibility intelligence
Close your eyes for 10 seconds and ask yourself three questions:
1.
Do I know what ChatGPT says when someone asks for a business like mine in my city—right now?
2.
Do I know why it refuses to recommend me?
3.
Do I know what my competitors are doing that I'm not?
If the honest answer to any of those is "no"…
then Carlos's story is your story.
Just earlier in the movie.
You can keep ranking #1 on a search engine that 47% of your future customers no longer use.
Or you can spend 30 seconds and see your actual AI Visibility Score—for free.
Takes 30 seconds • No credit card • See your score instantly
Rank #1 or die trying
Yelp, Facebook, reputation
← You are here
The leaders who moved first in the last two shifts became HubSpot, Yelp, and Angi.
The ones who waited became case studies in "what used to work."
Carlos didn't wait.
5,000+ other businesses already didn't wait.
Will you?
Get your free AI Visibility Score in 30 seconds
(or keep wondering why the phone's quieter than it should be)
Join 5,000+ businesses already tracking their AI visibility